Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
(714) 241-0226
http://www.orangeandanaheimautoglassrepair.com
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I'd personally of been in excess of content to reschedule if he would of termed and spoke to me among the grace period of 3-5 not after. They have no customer support capabilities communication will come goes a great distance...
The Lady retains on inturupting me when I check with thoughts and having a higher pitch voice that is definitely like she's speaking with a 5yr aged! I ought to have checked on Yelps assessments initially, and it demonstrates how poor their customer care is.
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This is actually the 2nd time I've been right here. My luck is horrible and it seems with just about every Civic I get, it must be damaged into no less than once.
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Called the man, discovered him on yelp, and he was rude suitable off With all the cellular phone phone. I propose you try Yet another window repair put in which the individual answering the cellphone can respond to a simple issue like "Who am I speaking to"? and not attempt to avoid permitting a potential consumer know who They can be speaking to.
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If at all possible I'd provide them with zero stars! I required my windshield replaced and picked Safelite with the work. Their customer care Associates are very Skilled...But there cell company is the alternative my appointment was from 3-5pm along with the cellular technician decides to call me at 5:15 to reschedule.
Staff responded to thoughts instantly and were able to accommodate cellular get there with brief recognize appt ask for. They get there promptly and experienced me on my way inside 45min.
Now was the first time I utilized this provider. I should say I had been tota... read much more Right now was The very first time I utilized this services. I must say I used to be entirely happy with Luis' professionalism and his operate.
Once i returned four as well as a fifty percent hrs later on I used to be advised the recalibration experienced not been accomplished due to the fact their supervisor was out acquiring lunch and he is the sole a single who can execute the recalibration. Once i known as their corporate offices I was satisfied with hostility, condescending and rude customer support.
I used to be rather skeptical concerning the damaging testimonials until eventually my luck went bitter and I became one of them. Once i contacted this very well-known, insurance policy-desired firm, I had been emotion quite comfy with them as I've employed their solution for as long as I have been with my just one and only insurance provider. Having said that, situations change and not necessarily for the better. On the phone I was suggested of only the 2 hour watch for my windshield but upon arrival I was advised of a recalibration to my brake and lane change sensors. Not w the total time was 3-4 hours. get more info So I left with a friend who functions nearby. When I returned four along with a half hours later I was advised the recalibration experienced not been done for the reason that their supervisor was out having lunch and he is the only one who can perform the recalibration. After i called their corporate places of work I was achieved with hostility, condescending and impolite customer care. The truth is the one particular gentleman stated effectively if you're not gonna wait then there is certainly nothing at all for me to complete.